Bishops Way CQC/CSCI inspection
Date posted: Friday, June 5th, 2009
Bishops Way recently underwent its first CSCI/CQC inspection, which will shortly be available for perusal on the CSCI/CQC website. A hard copy is also available at the house for all to read. We were given a thorough and complete audit of all of the standards, as is usual practice for a new home, and came out well on most things. Unfortunately, some of the paperwork was not up to speed which prompted the inspector to give us an overall rating of ‘adequate’. We are all disappointed with this, as we all know that Bishops Way is certainly more than an adequate service. It has been a hectic time since we opened, we have had a lot happening in a relatively short space of time. All I can say as the manager is that I stand by my decision to prioritise getting the service users settled and the staff team working well. Now that these are in place, I will devote more of my time to the administrative side of things. I promise that all of us here at New Directions will not rest until we have improved our rating to a ‘good’ at the very least.